This Shipping Policy describes the terms and conditions regarding the shipping and delivery of products purchased from ROHAM By placing an order through our online store, you agree to be bound by this Shipping Policy.
- Shipping Methods:
Carrier Selection: We select reputable shipping carriers to deliver your orders. The carrier may vary depending on the destination, shipping method chosen, and the nature of the product.
Shipping Options: We offer various shipping options, including standard shipping, expedited shipping, and international shipping. The available shipping methods and associated costs are displayed during the checkout process.
- Shipping Timeframes:
Estimated Delivery Time: The estimated delivery time is calculated from the date of shipment and depends on the shipping method chosen, the destination, and any unforeseen circumstances. The estimated delivery timeframe will be provided during the checkout process.
Delayed Delivery: While we make every effort to ensure timely delivery, please note that unforeseen events such as weather conditions, customs delays, or carrier disruptions may impact delivery timeframes. We are not responsible for any such delays beyond our control.
- Shipping Restrictions:
Restricted Locations: We reserve the right to restrict shipping to certain locations or addresses due to legal or logistical reasons. If we are unable to ship to your designated address, we will notify you and provide alternative options if available.
- Lost or Damaged Shipments:
Lost Shipments: In the event that your shipment is lost in transit, please contact us immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as promptly as possible.
Damaged Shipments: If your package arrives damaged, please notify us within [insert number] days of delivery. To facilitate the claim process, please provide us with photographs of the damaged package and products. We will assess the situation and work with you to find a satisfactory resolution.
- Change of Shipping Address:
If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that changes may not be possible if the order has already been processed or shipped.
- Contact Information:
If you have any questions or concerns regarding our Shipping Policy, please contact us at 9621076944. Our customer support team will be happy to assist you.
Please note that this Shipping Policy is subject to change without prior notice. The most recent version will be posted on our website and will govern all shipping-related activities.