At  ROHAM, we are committed to protecting the privacy and security of our customer's personal information. This Privacy Policy outlines how we collect, use, disclose, and store your information when you use our online store. By accessing or using our website, you agree to the terms of this Privacy Policy.

1.Information We Collect:

Automatically Collected Information: As you browse our website, we may collect certain information automatically, including your IP address, browser type, device information, and browsing activity. This information helps us improve our website's functionality and personalize your shopping experience.

Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your preferences and improve our services. Cookies are small files stored on your device that allow us to recognize and remember you. You can control and manage your cookie preferences through your browser settings.

Personal Information: When you make a purchase or register an account with us, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details. We require this information to fulfill your orders and provide you with a seamless shopping experience.

2. Use of Information:

Order Fulfillment: We use the personal information you provide to process and fulfill your orders, including shipping and delivery updates, and to communicate with you regarding your purchases.

Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

Personalization: We may use your information to personalize your shopping experience, recommend products based on your preferences, and provide you with targeted offers and promotions.

Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, services, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

Analytics and Improvements: We analyze the information collected to understand how our website is used, identify trends, and improve our services, offerings, and user experience.

3. Information Sharing:

Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email marketing platforms. These service providers are contractually obligated to protect the confidentiality and security of your information.

 Legal Compliance: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests. We may also share your information to protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.

 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will take appropriate measures to ensure the confidentiality of your personal information during such transfers.

4. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Choices:

  Access and Update: You have the right to access and update your personal information stored in your account. You can do so by logging into your account or contacting our customer support team.

Marketing Communications: If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions provided in the email or contacting us directly. However, please note that you may still receive transactional or service-related communications.